HONDA The Power of Dreams

INTRODUCTION

Honda Motorcycle and Scooter India Pvt. Ltd. (“Honda”, “we”, “us” or “our”) respect the privacy of users of our One ID Service (as defined below) (“you” or “your”) and are committed to protecting it through our compliance with this policy. This policy describes:

• The types of information we may collect or that you may provide when you create, register with, access, or use the One ID account and One ID services, including any individual products, services, application software, platforms and other user interfaces made available through a One ID account (collectively, the “One ID Service”).
• Our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect from your devices when using the One ID Service and in e-mail, text and other electronic communications exchanged in connection the One ID Service.

Our websites and other apps and services may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the One ID Service. By using the One ID Service, you agree to this privacy policy. This policy may change from time to time. Your continued use of the One ID Service after we revise this policy means you accept those changes, so please check the policy periodically for updates.

CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

• Our office address:
  • Plot No.1, Sector-3, IMT Manesar, Dist. Gurgaon 122050 Haryana, India
• Our email address:
  • grievance.officer@honda.hmsi.in

INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect information from and about users of the One ID Service:

• Directly from you when you provide it to us.
• Automatically when you use the One ID Service.

Information You Provide to Us

When you create a One ID account or any other account associated with the One ID Service, or use the One ID Service, we may ask you to provide:

• Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, country of residence, driving license information or
• Information that is about you but individually does not identify you, such as vehicle information
• Information that you provide by filling in forms in connection with the One ID Service.
• Records and copies of your correspondence (including e-mail addresses and phone numbers), if you contact us.

Automatic Information Collection

When you use the One ID Service, the various connected apps and services may use technology to automatically collect:

• Usage Details. When you access and use the One ID Service, we may automatically collect certain details of your access to and use of the One ID Service, including traffic data, location data, logs, search histories, usage status (such as whether you are calling, being navigated, playing music, or in message mode or call mode) and other communication data and the resources that you access and use on or through the One ID Service.
• Vehicle and Device Information. We may collect information about your vehicle, mobile device (including smartphones, headsets and other devices connected to your vehicle) and internet connection. This includes the vehicle’s and device’s unique identifiers, model numbers, manufacturers’ information, carriers’ information, battery data, IP address, operating system, browser type, mobile network information, screen height, width, dpi and orientation, the device’s telephone number, purchase and maintenance data of vehicles, warranty information, settings and other detailed information about your vehicle and device.
• Travel Records. We may collect movement records such as total distance, average speed, starting point and stopping point of a movement, trip ID, app session ID, time, latitude, longitude, accuracy, speed, speed accuracy, distance, bearing, bearing accuracy, altitude, vertical accuracy, location provider, Geohash, device time, and other related information.
• Stored Information and Files. The One ID Service also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

Information Collection Technologies

The technologies we use for automatic information collection may include:

• Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting, you may be unable to access certain parts of the connected apps and services in the One ID Service.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal data, to:

• Provide you with the One ID Service and its connected application software, services and contents, and any other information, products or services that you request from us.
• Fulfill any other purpose for which you provide it.
• Improve the quality of the One ID Service.
• Conduct usage analysis, and develop new services and products .
• Communicate with you, including to deal with your questions, messages or requests, and to manage your complaints.
• Comply with laws and regulations applicable to us.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• Notify you when updates are available, and of changes to any products or services we offer or provide through it.

The legal basis for the processing of your personal data is:

• Performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract.
• Where the processing of your personal data is necessary for the pursuance of our legitimate interests (except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child). Such legitimate interests are as set forth above.
• Where the processing of your personal data is necessary to comply with our legal obligations.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual or device.

In addition, we may disclose personal data that we collect or you provide:

• To our directors, officers, employees, subsidiaries and affiliates, who are authorized and need to access such data.
• To vendors, contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our business or assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal data about One ID Service users is among the business or assets transferred.
• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal data confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce our rights arising from any contracts entered into between you and us and for billing and collection.
• If we believe disclosure is necessary or appropriate to protect the rights, property or safety of Honda or its group companies, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

TRANSFERS OF PERSONAL DATA OUTSIDE India

The personal data that we collect from you may be transferred to, and stored at, a destination outside India; this especially applies to transfers from us to Honda Motor Co., Ltd.’s headquarters in Japan.

Where we transfer your digital personal data outside India, we will ensure that:

The same level of data protection that is adhered to by the body corporate as provided under the Information Technology Act, 2000 (Reasonable Security Practices and Procedures and Sensitive personal data or information) Rules 2011, and the Digital Personal Data Protection Act, 2023 and the Rules & Regulations made thereunder. You can obtain more details about the protection given to your personal data when it is transferred outside India (including a copy of the standard data protection clauses which we have entered into with recipients of your personal data) by contacting us in accordance with the information about us above.

DATA RETENTION

We will retain the personal data that we collect about you while we provide you with our services only for as long as the relevant purpose requires it, except where we are required by law to retain it for a longer period, in which case, we will retain it for that period. Specifically, we will apply the retention period stated below for each of the specific categories of personal data we collect for the One ID Service: If the personal data is processed for multiple purposes, the data will be automatically deleted or stored in a form that cannot directly be traced back to you, as soon as the last specified purpose has been fulfilled. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

YOUR RIGHTS

You have certain legal rights in relation to the personal data that we hold about you. These rights may vary depending on where you are located and which data protection laws will apply to the relationship between you and us but would typically include:

• the right to obtain information regarding the processing of your personal data and access to the personal data which we hold about you
• the right to request that we rectify your personal data if it is inaccurate or incomplete
• the right to request that we erase your personal data in certain circumstances. This may include (but is not limited to) circumstances in which:
  • it is no longer necessary for us to retain your personal data for the purposes for which we collected it;
  • you object to our processing of your personal data for our legitimate interests, and our legitimate interests do not override your own interests, rights and freedoms; or
  • we are only entitled to process your personal data with your consent, and you withdraw your consent.
• the right to request that we restrict our processing of your personal data in certain circumstances. This may include (but is not limited to) circumstances in which:
  • you dispute the accuracy of your personal data (but only for the period of time necessary for us to verify its accuracy);
  • we no longer need to use the personal data except for the establishment, exercise or defense of legal claims; or
  • you object to our processing your personal data for our legitimate interests (but only for the period of time necessary for us to assess whether our legitimate interests override your own interests, rights and freedoms).
• the right to object to us about our processing of your personal data
• the right to receive any personal data which we process about you on the basis of your consent or on a contract (as opposed to any other legal ground) and where the processing is carried out by automated means in a structured, commonly used and machine-readable format and/or request that we transmit that data to a recipient where this is technically feasible (please note that this right only applies to personal data which you have provided to us)
• the right to withdraw your consent to our processing of your personal data at any time (please note, however, that we may still be entitled to process your personal data if we can rely on another legal ground for doing so)

You can exercise your rights by contacting us using our contact information indicated above Section 2. You can also lodge a complaint with the applicable data protection regulator if you think that any of your rights have been infringed by us.

DATA SECURITY

We introduce and maintain appropriate and reasonable physical, technical and organizational measures to safeguard personal data against unauthorized access, use or disclosure, or unauthorized or accidental loss, destruction or alteration. In particular, we implement appropriate internal information security policies and regulations, access controls, training and audits. Our employees that have access to personal data are obliged to keep personal data confidential and safe.

CHANGES TO OUR PRIVACY POLICY

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal data, we will post the new privacy policy on this page.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address and/or phone number for you and for periodically visiting this privacy policy to check for any changes.